The British Hotel is currently looking for a front of house Supervisor with Responsible Person status to join the team who is friendly, motivated and enthusiastic and will create a warm and welcoming atmosphere to all of our customers.

Person Specification

● Ability to create a welcoming atmosphere for our customers;

● Able to remain calm, patient and polite in all situations and able to resolve problems efficiently;

● Be helpful and go out of your way to help our customers;

● Build and maintain good relationships with all team members;

● Be motivated to learn and develop self;

● Have a passion for the industry and be committed to the business;

● Able to work unsupervised in a busy environment and able to prioritize as per the needs of the business;

● Able to supervise, train and develop others;

● Support, encourage and motivate others;

● Coach, guide and provide feedback to others; and

● Act as a role model.

Personal Qualities

● Friendly, outgoing personality.

● Honest and reliable.

● Trustworthy and respectful.

● Confident and self-motivated.

● Maintain an excellent standard of appearance.

● Maintain excellent timekeeping and attendance.

● Be professional at all times.

● Always be a good team player.

● Build and maintain good relationships with all team members

● Work together with the team to ensure that the pub is the best it can be.

● Be willing to take on jobs to balance the team's workload.